Inforonics Outsourced Technical and Customer Support Services

When your customers need assistance, who do they call? Is it your developers? Engineers? A customer service representative available from 9-5? Are your customers supported after hours? How about on weekends? Holidays?

More and more organizations are realizing the benefits of support outsourcing, including outsourcing technical and customer support operations. Utilizing internal resources to deliver customer support can be quite a strain on teams that are also expected to maintain and enhance current products and develop new ones. Establishing or expanding a call center operation requires planning architecture, technology, staffing, service level agreements and more - enough to overwhelm even the most ambitious managers and execs.

Inforonics has been delivering quality branded, outsourced support (technical support and customer support) for its clients' customers for over 10 years.

Our Services

Inforonics offers outsourced technical support and customer support services, with courteous, highly-trained support representatives

Inforonics Outsourced Support Services

What our customers have to say about Inforonics' Outsourced Support:

"Our number one mission at SuccessFactors is to make sure our customers are productive and as passionate about our products as we are. Providing SuccessFactors' customers with end-user technical support from Inforonics is an ideal way to give them the best experience possible when using our solutions."

-- Roger Goulart - VP of Alliances - SuccessFactors Inc.

"In the financial services industry, the speed, quality and security of transactions are critical to the success and satisfaction of our clients. Inforonics' ability to deliver professional and experienced technical support reinforces our clients' decision to go with ITP for their transaction processing business."

Inforonics Outsourced Technical and Customer Support Services

Our Services

What our customers have to say about Inforonics' Outsourced Support:

-- Roger Goulart - VP of Alliances - SuccessFactors Inc.

-- Rick Naramore - Chief Service Delivery Officer - Integrated Trade Processing (ITP)