Careers at Inforonics
Grow Your Future in IT Service Management
A career with Inforonics expands your potential and keeps you on the cutting edge of
the outsourced information technology future.
Inforonics' broad range of technical support and IT
Service Management solutions offers a variety of opportunities to work in such diverse fields as Rich
Internet Applications, Datacenter Management, End-user Support, Mobile Computing, Automation, Web Analytics
and more. As more enterprises recognize the financial benefits of outsourcing their IT and support services,
the need for experienced providers will continue to grow and the range of opportunities to work on
advanced IT solutions will expand.
- Fitness Room
- Soccer League
- Jogging/Walking area
- Showers/Locker Rooms
Equal access to programs, services, and employment is available to all qualified persons.
Those applicants requiring reasonable accommodation to the application and/or interview process should
notify a representative of the Hiring, Morale and Culture Department (HMC).
Inforonics is currently seeking talented and motivated individuals to fill the following positions:
The ideal candidate will interact with customers/callers/end-users, managed services customers, product development engineers, network operations engineers and other technical support personnel either in person, by phone, or via email, requiring extensive experience in the company software, considerable ingenuity, originality, and resourcefulness. You will also work with management to motivate and develop your team, and provide detailed updates on all shift matters on a daily basis.
Candidates should have excellent communication skills, the ability to work in a team atmosphere, must be
comfortable using a computer and navigating browser screens, and have flexible work hours to include days,
nights, weekends, swing shifts and holidays.
The ideal candidate will enjoy and be able to demonstrate his or her ability to interact with client companies and end-users via phone or email and to help resolve technical issues. Technical issues will come from a wide range of users and industries and will consist of many different systems and applications. You should have an inherent ability to troubleshoot and to focus on the needs of the customer using excellent verbal and written skills in a professional and courteous manner.
Located in scenic Littleton, Massachusetts, Inforonics offers an entrepreneurial and
professional, but casual, work atmosphere.
We know that our employees are critical to our success, and we offer a competitive salary and
comprehensive benefits.
