Inforonics is an IT services company that helps its clients succeed with solutions to their business and technology challenges. Inforonics’ team of professionals deliver premium managed services and branded technical support to small to mid-sized businesses. Clients benefit from the company’s unique ability to create, deploy and support highly customizable, scalable and flexible IT services to meet changing business needs.
Inforonics offers branded, multi-tiered technical support - up to 24/7; device management and monitoring solutions in its clients’ data centers or in their scalable, secure facility; and is an application service provider offering custom application management and SaaS-enablement services. Based in Littleton, MA, Inforonics has been a privately-held company for over 40 years
Outsourced Technical Support Services Outsourced technical support services are a cornerstone of the Inforonics portfolio. Inforonics customers experience the highest levels of technical support services available in the industry. Companies seeking to deliver highly available, highly responsive support to its customers leverage Inforonics’ branded technical support within their customer service organizations. Inforonics tailors its technical support services using a tiered framework to deliver primary and/or supplemental support solutions to its clients via its professionally staffed Assistance, Resolution and Knowledge (ARK) Center.
Managed Dedicated Server Hosting Inforonics offers flexible, customizable managed services that are available via a fully-hosted delivery model or as a remotely managed service. Inforonics managed services may be purchased in a basic service bundle or a service package tailored to meet specific business needs. Managed server hosting clients benefit from Inforonics’ Tier 1 (Hacker Safe, PCI Compliant, DDoS protected, SAS 70) data center. Dedicated server hosting deep monitoring solutions can be implemented on-site or at a client’s remote hosting location.
Application Management / SaaS (Software as a Service) Consulting and Enablement Inforonics’ team of consultants and engineers use a proprietary proven methodology to help companies assess the potential value a SaaS strategy can bring to an organization. As a top application service provider, Inforonics deploys, transforms, operates and supports SaaS strategies across a spectrum of vertical markets such as human resources, financial services and e-commerce