GetResults™

—Creating Speed and Agility



Once you're aware of your IT landscape and have your people and processes under control, it's time to get results. GetResults™ Solutions drive business optimization and cost reduction by automating processes and increasing intelligence. These services are focused on metrics, compliance, and improvement. Inforonics strongly believes in the expression that "if you do not measure, you cannot improve." Bringing results that benefit the business is a priority for the CIO. Maintaining an acceptable level of service has to be balanced between cost and responsiveness. We bring decades of service management experience that bring results. The outcome: our clients gain actionable visibility into their IT operations enabling continuous service improvement, operational intelligence, cost efficiencies and organizational improvement through increased IT maturity.

Business Service Management
  • Business Service Modeling & Mapping
  • Service Catalog Hosting & Design
  • Business Intelligence Optimization
  • SLDC Methodology – Paragon 4™
Service Knowledge Management
  • SKM Systems Consulting and Support
  • CMDB/CMS Design & Implementation
  • Asset Management Solutions
  • Wiki and Workflow Optimization
Total Service Level Management
  • SLM Automation
  • Outsource & Supplier Management
  • Continual Service Improvement (CSI)
  • Escalation and Priority Management
  • ISO 20000®, ITIL®, COBIT® Certifications
Customer Experience Management

Inforonics - BBO 2009 Global Top 20 Outsourced Tech Support Vendor    Inforonics - BBO Top 50 Outsource Vendor in the Americas - 2010


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GetResults™ Solutions

Drive business optimization and cost reduction by automating processes and increasing intelligence.