—Visibility for Achieving IT Value
Executive Simulations and Workshops: IT executives are tied to business outcomes more than ever. Executive Simulations and Workshops help the IT organization understand the impact of their decisions (operationally and technically) on business success. Through guided business simulations and collaborative workshops, Inforonics works with your team to create strategic, executable plans to deliver the IT services and operations necessary for meeting business goals.
IT Gap Assessments: A critical first step in understanding what changes are necessary, if any, to support business needs is to know what you have. Our proven approach explores and documents the "As Is" state, defines the "To Be" vision and delivers the necessary plans to implement the vision. These plans include critical success factors, key performance indicators, the necessary supporting disciplines (finance, security, data center, etc) that are impacted by the changes; all supported by assessments of cost and impact for the actions - giving you the visibility you need to move forward with confidence.
Dashboards, Tracking and Communication: One of IT's biggest failures is promoting its own success. Failure is promoted whether we want it or not. It is IT's responsibility to be self-promoting—that is let the successes speak for themselves—not just tell everyone how good a job we're doing. The Inforonics assessment approach defines key communications needs, the data needed to create the information, the sources and the gaps. From this assessment, the necessary steps are defined to build the dashboards and communication media while planning for filling-in missing information. As with Business Decision Support, IT Decision Support is an ongoing, iterative effort. Inforonics creates the executable and measurable approach to continually improve this critical area.
Enterprise Architecture and Tools Selection: Is this your organization? Disparate tools everywhere—some never fully implemented. Mixed resource skill sets reign. Not invented here is frowned upon OR fully embraced. These organizational outcomes are costly, impacting IT's ability to effectively deliver and sustain service to the business. Our assessment approach reviews current inventories and architecture artifacts. We believe enterprise architecture is a framework for determining how services are designed, tested, deployed and monitored. Monitoring starts with the performance of the service, not the infrastructure. Enterprise architecture starts with the business needs and develops how to select and implement technologies and their integration with the business. Critical Success Factors and associated Key Performance Indicators must be defined for visibility into the effectiveness of the architectural decisions and associated policies.