Inforonics
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Inforonics at a Glance

Inforonics meets today’s business needs for secure, fully-hosted, fully-managed IT solutions and technical support services. For over 40 years, Inforonics has evolved its business to continually respond to the changing IT requirements of the growing enterprise. Inforonics specializes in providing customized managed service solutions, technical support, application management and Software-as-a Service (SaaS) enablement. Inforonics delivers customized IT business solutions that reduce infrastructure and operational costs and free-up valuable internal resources to focus on more mission critical tasks.

History
The name Inforonics is a marriage of the words “information” and “electronics.”Founded in 1962 by MIT graduate Larry Buckland, Inforonics built its business developing and maintaining complex IT infrastructures. In 1975 Inforonics created one of the first data publishing and retrieval systems, serving organizations such as the US Library of Congress and the Boston Public Library.
Early on, Inforonics was a nationally recognized leader in the development and maintenance of library automation systems and completed extensive information analyses for several large organizations including the IBM Research Lab. Inforonics designed and developed some of the earliest web sites on the Internet and emerged as a leader in outsourced IT services during the 1990’s touting such giants as Thomas Register, MCI and Pfizer as key accounts.
Today, Inforonics serves the outsourced managed IT service and technical support needs of its clients. Experience, strategic acquisitions and a keen eye on changing business environments have kept Inforonics at the forefront of its industry and will continue to be driving factors that sustain Inforonics’ longevity in the ever-changing, ever-competitive IT services market.
Services
Inforonics is renowned for its exceptional levels of customer service, technical expertise and ability to deliver customized solutions to its clients.The company’s current offerings - branded, 24/7 technical support, managed services, which includes fully managed hosting, application management and SaaS enablement - are a culmination of many years of experience and deliver on Inforonics’ mission to remain a step ahead of the changing business needs of its clients.
  • Branded Technical support is provided via our Technical Support Call Center (TSC), located in Littleton, MA. Inforonics tailors its technical support services using a tiered framework to deliver primary and/or supplemental support solutions to its clients.
  • Fully-hosted managed services are delivered in a Tier 1 (Hacker Safe, PCI Compliant, DDoS protected, SAS 70) data center. Customized and bundled monitoring solutions are available and can be implemented on-site or at a client’s remote hosting location.
  • Inforonics has its roots in application development and management. Through its experience, the company has developed best practices for effectively managing client applications, providing production support, bug fixes and ongoing management of existing custom applications.
  • Inforonics’ SaaS enablement clients benefit from extensive knowledge of the evolution of the SaaS business model and from years of successfully deploying, transforming, operating and supporting software through a SaaS delivery method. Inforonics follows a proprietary, proven methodology, Paragon 4, to help clients determine the potential value of a SaaS strategy within their organizations.