Julie Gowel Marketing Director (978)-698-6317 julie.gowel@inforonics.com
Jackie Sagl Public Relations Consulting (978)-265-3663 jackie.sagl@inforonics.com
Survey indicates continued dissatisfaction with off-shore customer service Littleton, MA – April 28, 2008 - According to survey results released today by Inforonics, LLC, 90 percent of call center customers understand that they are working with technical support not provided directly from the vendor. Ninety-four percent of respondents said that the quality of the technical support received outweighed any preference for vendor provided vs outsourced support. Read complete press article
Inforonics Achieves Microsoft Partner Certification Littleton, MA – March 03, 2008 - Inforonics, LLC, a custom managed services and branded technical support provider, announced today that after a two month initiative to achieve various Microsoft competencies, it has completed the Network Infrastructure Solution Competency, earning the company the distinction of Microsoft Certified Partner. Read complete press article
Inforonics Delivers Managed Services and Technical Support to Mzinga’s Business Social Media Platform Littleton, MA – June 16, 2008 - Inforonics, LLC, a custom managed services and outsourced, branded technical support provider, announced today that it has entered into a three-year agreement to provide managed hosting and support services for Burlington MA-based Mzinga, the leader in online community and Learning 2.0 solutions for the workplace, marketplace and extended enterprise. Read complete press article