Join us on November 18th for a Free Educational Breakfast and IT Executive Briefing
| Where: | Best Western 380 Winter Street, Waltham, Massachusetts, 02451 |
| When: | Wednesday, November 18, 2009 8:30 - 11:00 AM** (A Continental Breakfast will be served) |
| Cost: | Free! (RSVP required) |
Agenda: |
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| 8:30 - 9:00 AM: | Registration and Networking. Continental Breakfast will be provided |
| 9:00 - 9:45 AM: | Keynote: Trend or Trench - What Does the Future of IT Services Look Like - Terry Barbounis, CIO, Blue Aspen Capital and former CTO, First Church of Christ Scientist |
| 9:45 - 10:00 AM: | Education Brief on Service Sciences: Service Warranty and Service Utility - How IT Protects Business Value - Matt Hooper, VP of Service Management, Inforonics |
| 10:00 - 11:00 AM: | Q&A Roundtables and Networking |
| ** Special - For the first 15 people to RSVP** 11:00 AM - 1:30 PM: G2G3 Simulation: IT Service Management Experiential Learning Session (Lunch will be provided) |
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Trend or Trench - What Does the Future of IT Services Look Like |
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![]() | Terry Barbounis, CIO of Blue Aspen Capital and former CTO of The First Church of Christ Scientist, will talk about his experience with the evolving marketplace of IT Services. Taking an institution whose culture of owning IT goes back over 100 years and transforming it into a service focused delivery organization was no easy task. As a frequent speaker on virtualization, cloud computing and emerging technologies, Terry will share with us his practical experience as CTO and his vision for the future of his current organization as a CIO of a hedge fund management firm. http://www.linkedin.com/in/tbarbounis |
Service Warranty and Service Utility - How IT Protects Business Value |
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![]() | Matt Hooper, VP of Service Management at Inforonics will conduct an education brief on Service Sciences. As a nationally recognized IT Service Management expert, Matt has worked as a practitioner, consultant and volunteer to create thought leadership around measuring and managing IT value. In this short discussion we will cover the terms and definitions being utilized by the industry in reporting IT value and preview how some organizations have adopted compensation models based on these new standards. http://www.linkedin.com/in/matthewbhooper |
No sales pitch, no gimmicks |
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